Tenth meal free
Buy nine main courses, the tenth is on the house. Tracked automatically from payments, no paper card to lose.
Retainx for restaurants
Bring diners back to your table, not the delivery app.
Every bill becomes a loyalty enrollment. Win-back messages mention the exact dish they ordered last time.
The retention problem
A restaurant pays for discovery once, through listings and delivery commissions, then loses the relationship at the bill. The customer who loved your ramen last month is being marketed to by three other kitchens this week. Without a way to capture who they are and reach them directly, every visit is a fresh acquisition. Retainx closes that gap: the moment a guest pays by card, wallet, or UPI, they are enrolled, and you can reach them with an offer tied to what they actually ate.
Three programs we set up for a restaurant
Pre-built and ready to launch. Adjust the rules to fit your margins.
Table points
1 point per $1 on the bill. 100 points gets you $5 off. Encourages larger orders and repeat visits.
Regulars table
Bronze to VIP based on visits and spend. VIPs get priority weekend reservations and a complimentary starter.
Messages your customers actually read
Sample WhatsApp messages, ready for Gupshup template approval. Personalised by AI to each customer.
Win-back (28 days)
Hi Marco, the Sunday table has been quiet without you. Your usual short-rib ragu is on this weekend, and there is $8 off until Sunday 9pm. Shall we keep one aside?
Birthday
Happy birthday, Emma. Bring the people you like best this week and dessert for the table is on us. Just show this message.
New menu
Hi Sofia, we added a charred-corn dish you would order on instinct. First weekend, regulars get it at $5 off. Worth a Friday?
VIP upgrade
Hi Noah, you are now a VIP regular at Spice Route. That means weekend tables held for you and a starter on the house. See you soon.
A sample insight from your first month
Your Saturday lunch revenue is down 23% versus last quarter. 12 regulars have not visited in 30 days. Estimated recoverable value: $3,800.
Generate campaignCommon questions
Do I need to integrate my POS?
No. Retainx works from your card or UPI payments on day one. You can connect Square, Toast, or Lightspeed later for itemised data, but it is not required to start.
Will this annoy my customers?
Messages are specific and infrequent, tied to real behaviour. Customers opt in, and you control how often anyone is contacted.
Can I run different offers per location?
Yes. Each location has its own reward rules, thresholds, and referral pool.
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