Spend points
Earn points on every purchase, redeem for a discount on the next. Encourages return visits.
Retainx for boutiques
Make every shopper a returning shopper, season after season.
Fashion is cyclical. Retainx remembers what a customer bought and tells them when something they will love arrives.
The retention problem
A boutique customer who bought an outfit for a wedding may not think of you again for months, even though you get new stock weekly. Without a way to reach them when the right piece arrives, you rely on walk-ins and luck. Retainx captures the buyer at checkout and lets you tell the right customers, personally, when new arrivals match their taste.
Three programs we set up for a boutique
Pre-built and ready to launch. Adjust the rules to fit your margins.
New arrival access
Top customers get a private first look at new collections before the floor opens.
Seasonal cashback
Seasonal cashback on holiday purchases, credited toward the next visit.
Messages your customers actually read
Sample WhatsApp messages, ready for Gupshup template approval. Personalised by AI to each customer.
New arrivals
Hi Ava, a new collection just arrived in the blues you favour. Members see it first this weekend, with $20 off your pick. Want photos?
Win-back
Hi Chloe, it has been a while. A fresh seasonal line just landed and there is a returning-customer offer waiting. Shall I send a few options?
Holiday
Hi Sofia, the holiday collection is in. As a regular, you get early access plus 10% off the new pieces this week.
VIP
Hi Maya, you are on our private list now. First look at every collection and a stylist on call. We will message before the racks fill.
A sample insight from your first month
34 past buyers from last holiday season have not returned. A first-look offer on new seasonal stock could recover an estimated $11,200.
Generate campaignCommon questions
Can I attach product photos?
Yes. Messages support images so you can show new arrivals directly.
Does it work for multiple categories?
Yes. You can segment customers by what they buy and target accordingly.
Is there a minimum size to start?
No. The free plan covers up to 50 customers so even a small boutique can begin.
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