Get in touch
Contact
Last updated: 30 May 2026Effective: 30 May 2026Jurisdiction: India
Retainx is operated by Retainx Private Limited. Here is how to reach us.
Business details
Legal entity
Retainx Private Limited
Brand
Retainx
Support
Support email
support@retainx.in
Sales email
hello@retainx.in
Billing email
billing@retainx.in
Privacy and legal
privacy@retainx.in, legal@retainx.in
Support phone
+91 80 4718 2200
Support hours
10am to 7pm IST, Monday to Saturday
Grievances
For data protection grievances under the DPDP Act, or to escalate an unresolved issue, see our grievance redressal page for the appointed officer's details and the escalation path.
Response times
We acknowledge support requests within one business day and aim to resolve them within three. Billing and refund requests are acknowledged within two business days and decided within seven.
Questions about this policy? Contact us or write to legal@retainx.in.