Recall reminders
Automatic, respectful reminders when a cleaning or check-up is due, on the patient cadence.
Retainx for dental and medical clinics
Keep patients on their recall schedule, gently and on time.
A cleaning is due every six months. Retainx remembers for the patient and brings them back on cadence.
The retention problem
Clinics depend on recall: the cleaning every six months, the follow-up after a procedure, the annual check. Patients forget, and clinics rarely have a reliable, respectful way to remind them. Retainx tracks each patient cadence and sends a timely, private reminder when they are due, improving both health outcomes and chair utilisation.
Three programs we set up for a clinic
Pre-built and ready to launch. Adjust the rules to fit your margins.
Family plan
Families that keep regular visits get priority slots and small perks on preventive care.
Referral thanks
A thank-you credit when an existing patient refers a friend who completes a first visit.
Messages your customers actually read
Sample WhatsApp messages, ready for Gupshup template approval. Personalised by AI to each customer.
Recall due
Hi Mr Carter, your six-month cleaning is due. Dr Lewis has Tuesday and Thursday morning open this week. Shall I book a convenient slot?
Follow-up
Hi Anna, checking in after your procedure. Your follow-up is due next week. Reply with a day that suits and we will confirm.
Win-back
Hi Mr Reyes, it has been over a year since your last check-up. Preventive visits save trouble later. Can we find you a time this month?
Family
Hi Mrs Novak, the kids are due for their check-ups before school reopens. We can see the family together on a Saturday. Interested?
A sample insight from your first month
41 patients are overdue for a recall by more than 60 days. Timely reminders could fill an estimated 18 additional chair hours this month.
Generate campaignCommon questions
Is patient messaging compliant?
Messages are opt-in and limited to care reminders and clinic communication. You control content and frequency, and patients can opt out any time.
Can I avoid sounding salesy?
Yes. The tone is set to be respectful and clinical. No discounts are required for recall reminders.
Does it store medical data?
Retainx stores visit cadence and contact details, not clinical records. Keep medical records in your practice management system.
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