Monthly regular
Cross a monthly spend and earn a discount on the next visit. Rewards loyal monthly buyers.
Retainx for grocery and convenience
Turn the neighborhood into a list of loyal regulars.
Your customers already pay by card or UPI. Retainx turns those payments into a relationship you can act on.
The retention problem
A neighborhood store competes with delivery apps that know exactly who their customers are and message them daily. The local store has the relationship and the trust, but no data and no way to reach customers between visits. Retainx changes that: every payment enrolls the customer, and you can send simple, useful messages about stock, offers, and reorders, in the language they prefer.
Three programs we set up for a neighborhood store
Pre-built and ready to launch. Adjust the rules to fit your margins.
Restock points
Points on every purchase, redeemable for staples. Simple and easy to explain at the counter.
Referral neighbours
Refer a neighbour who shops and both get a small credit, verified on their first purchase.
Messages your customers actually read
Sample WhatsApp messages, ready for Gupshup template approval. Personalised by AI to each customer.
Restock
Hi Sara, the flour and oil you buy each month are in fresh stock. Order today and get $2 off. Shall we keep it ready?
Offer
Hi Mateo, this week pantry staples are at a special price for regulars. Reply and we will pack your usual.
Win-back
Hi Yuki, we have missed you at the shop. Come by this week and there is a small thank-you on your next bill.
Seasonal
Hi Daniel, holiday stock has arrived, fresh produce, treats, and more. Regulars get first pick and a special rate this week.
A sample insight from your first month
19 monthly regulars have not purchased in 3 weeks, longer than usual. A simple restock reminder could recover an estimated $4,100 this month.
Generate campaignCommon questions
Can messages be in my customers language?
Yes. Retainx supports many languages so messages feel natural to your customers.
Is this hard to operate?
No. It runs off card and UPI payments automatically. The free plan lets you start with up to 50 customers.
Will it compete with delivery apps?
It uses your advantage: trust and proximity. You reach customers directly, on the channels they use, without their cut.
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