Visit rewards
Reward repeat visits with a free or discounted service after a set number.
Retainx for other local businesses
If your customers pay you, Retainx can bring them back.
From tutoring centres to repair shops, the loyalty engine works the same way: enroll on payment, reach on the channel they use.
The retention problem
Plenty of valuable local businesses do not fit a neat category: a tutoring centre, a phone repair shop, a stationery store, a tailor. They share the same problem as everyone else, customers come once and are hard to reach again, and the same advantage, those customers pay by card or UPI. Retainx works for any business that takes payments and wants its customers to return, with programs you can shape to your model.
Three programs we set up for a local business
Pre-built and ready to launch. Adjust the rules to fit your margins.
Spend points
Earn points on every payment, redeem for a discount on the next.
Loyalty tiers
Recognise your best customers with perks that fit your business.
Messages your customers actually read
Sample WhatsApp messages, ready for Gupshup template approval. Personalised by AI to each customer.
Win-back
Hi there, we have missed you. Come back this month and there is a thank-you offer waiting on your next visit.
Reminder
Hi, a friendly reminder that you are due for a visit. Reply with a convenient time and we will get you booked.
Referral
Hi, know someone who would value what we do? Refer them and you both get a small reward on their first visit.
Announcement
Hi, we have something new you will want to know about. Regulars get first access this week.
A sample insight from your first month
Across your customer base, a segment has gone quiet beyond their usual pattern. A simple win-back message could recover meaningful revenue this month.
Generate campaignCommon questions
Will it work for my type of business?
If you take card or UPI payments and want repeat customers, yes. Programs are flexible enough to fit most local businesses.
How technical is setup?
Not very. It runs from your payments. The free plan lets you try it with up to 50 customers.
Can I talk to someone first?
Yes. Contact us and we will help you pick the right program for your business.
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